Re: pay close attention to your local UPS Store!!!
From: lightshow (lightshow0ne2004_at_yahoo.0rg)
Date: 07/31/04
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Date: Sat, 31 Jul 2004 01:02:06 GMT
Sol Sunspot wrote:
> Oh, one more thing guys. Since I know quite a lot about shipping and not
> trusting the store after giving me the runaround, I demanded to see the box
> after it was packed. Not surprisingly, they didn't tape over two areas
> where a person or a forklift could easily latch onto, thus ripping the box
> open. The experience I had has caused them to loose a customer permanently,
> although I am not blaming the main UPS firm for this stupidity.
>
> Ted
>
>
>
> "Sol Sunspot" <solsunspot@upthere.sky> wrote in message
> news:I2BOc.3118$Jp6.1646@newsread3.news.atl.earthlink.net...
>
>>Guys and gals,
>>
>>Just wanted to give you a heads up about considering using the UPS Store
>
> to
>
>>ship your telescope. I recently sold a C-14 to a foreign customer. I
>>lacked the necessary packing and decided to take it to the UPS Store.
>
> After
>
>>sitting around in the store for two days, being off by over $100 on their
>>estimate, and forgetting to have me sign the necessary shipping papers for
>>exportation (which required me to drive back 50 miles to sign), the
>>telescope was finally shipped out in a "reinforced"(what they called it)
>>SINGLE box. Now I don't know what's happened with these stores since UPS
>>acquired Mailboxes, but if they're all this way they're destined to go out
>>of business in no time! With Mailboxes, I NEVER had anything sitting
>
> around
>
>>and anything I ever took there was packed while I waited and ready to ship
>>in 20-30 minutes. And their estimates were ALWAYS very, very close,
>
> unlike
>
>>with this UPS Store. Also, they had promised to call me with a tracking
>>number by 7 PM of the SAME day I had taken the scope there to ship. Of
>>course that call never came. They referred to the telescope as the "big
>>gray thing", not really even knowing what it was.
>>
>>Bottom line, beware of the UPS Stores! My understanding is that they
>
> really
>
>>AREN'T associated with the main UPS branch itself (whom I've NEVER had
>>problems with) and lack much of the UPS training. I guess the best thing
>
> to
>
>>do would be to call the store first and find out detailed instructions
>>regarding how they ship telescopes. If they've never heard of it, time to
>>find another store.
>>
>>Ted Jones
>>
>>
>
>
>
There are MANY computer manufacturers who will not (and haven't for
several years ) ship UPS Ground.
It seems that you saw how the 14" was packed. After having observed how
it was done, what did you expect? It would seem to me that packing a 14"
scope for any sort of shipping may be an art... You may want to out your
"pallette."
jon
- Next message: Alan French: "Re: pay close attention to your local UPS Store!!!"
- Previous message: lightshow: "Re: Mead screws"
- In reply to: Sol Sunspot: "Re: pay close attention to your local UPS Store!!!"
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