Re: WARNING! Telescopes.com


"Doink" <skyman102a@xxxxxxx> wrote in message
news:11ekq38ss3hm4d8@xxxxxxxxxxxxxxxxxxxxx
> NOT to be confused with Orion's site...
>
> PLEASE take note! Telescopes.com is a very unethical business to work
> with---I STRONGLY advise avoiding this business. You will lose money and
> their word means nothing----

Bummer. I've only ordered from them once and it turned out fine. Just a
9mm Plossl, I think.

Greg

>
> I ordered a Lumicon LUMIBRITE diagonal from them and Paid in full with
> PayPal---that was a mistake. They sent a standard Lumicon diagonal---an
> item that is $50 less. The item is stamped with a brass plate by Lumicon
so
> it's nearly impossible to screw up. They sent this in a baggie with a
> sticker that said it was a Lumibrite! When I called, they said I could
> return it AT MY EXPENSE. I was pissed! I had to DEMAND that they send a
> call tag to pay the return shipping. It took a week for that shipping tag
> to arrive. In the meantime, I asked them repeatedly if they actually HAD
> the Lumibrite in stock----no answer. I was very worried they would now
get
> my return and I would just be out $150 plus shipping. So, no longer
> trusting them, I ordered the CORRECT item from Adorama. Also, I didn't
want
> to wait WEEKS for this bunch of crooks to receive the return, process it,
> then POSSIBLY send the right----or wrong---item again.
>
> Eventually they verified receiving the return----and they refunded the
$150
> to my Paypay account after NUMEROUS email exchanges. THEY REFUSED TO
REFUND
> THE ORIGINAL SHIPPING COST I PAID----it's against their policy! So, if
THEY
> send YOU the WRONG ITEM, you are screwed. The consumer should NEVER be
out
> one cent when the merchant screws up. I would NEVER, EVER buy from this
> company again. I STRONGLY recommend avoiding this company. Their website
> says "100% satisfaction guaranteed". All I wanted was the money I paid.
> They should eat the freight, it was their screwup.
>
> Bottom line? I now believe they intentionally sent the cheaper
> diagonal---most newbies wouldn't catch the error. Especially since they
go
> to the trouble of making it look like the right item...
>
> STAY AWAY FROM TELESCOPES.COM
>
> Doink
>
>


.

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