Re: Scopetronix Defunct?
- From: Trane Francks <trane@xxxxxxx>
- Date: Tue, 11 Jul 2006 19:11:24 +0900
On 06/27/2006 04:31 AM +0900, Mark S. Holden wrote:
Ol' Duffer wrote:I placed an order a couple months ago and got an automated e-mail
acknowledgement, but nothing since. They don't respond to e-mail
and the phone just rings busy all the time like it's left off hook.
Anyone know if they are still in business?
I don't know how up to date it is, but if you go to :
http://www.scopetronix.com/storeloc.htm
It mentions they've recently moved and don't have the storefront set up yet. Perhaps they're still in the process of completing the move?
I don't know what's going on, but I can affirm that things are way wonky with the company at the moment. On May 20, I ordered a solar filter for my sister's ETX. It finally arrived at her local post office for pickup some 5 weeks later. In the interim, three e-mail messages went unanswered. My Visa card was billed 10 days before the product shipped. I'm entirely unsatisfied.
A second order, placed before realizing how desperate things looked with the premature Visa billing, actually only took about 17 days to get to Japan (about 14 days longer than Gary Hand takes). I got the USPS "click'n'ship" notification, uhm, 4 days after I'd already received the product. *rolls eyes*
I hope they get it all sorted out. They've got a great catalog and I can't help but get the feeling that it's a great company that's having big trouble.
trane
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// Trane Francks trane@xxxxxxx Tokyo, Japan
// Practice random kindness and senseless acts of beauty.
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