Re: Need help: We cannot see any stars in our new telescope, but the moon comes out fine. These are our symptoms...

Boy, that sure is strange. I know you said, "Our options are a 2X
Barlow lens and an Erector lens, and a 20mm, 12mm
or 4mm eyepeice. We have tried all 6 combinations of lenses.". So,
why don't we decompose this problem by removing all eyepieces - just
on the off chance their is something in the way of an alignment
issue. Anyhow, point the scope at, say, Sirius - since it is so nice
and bright. You should be able to view from some point behind the
scope and see the star. If you can, then introduce an eyepiece - just
the 20mm. Remember, the moon, and presumably the neighbor's living
room are relatively bright objects.

Just a thought. I'm sure someone will come up with additional tests
you can perform to diagnose this condition.

Bill









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