Re: [OT] NAV LiveUpdate
From: Active8 (reply2group_at_ndbbm.net)
Date: 08/12/04
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Date: Thu, 12 Aug 2004 02:25:48 -0400
On Wed, 11 Aug 2004 11:47:14 +0100, Terry Pinnell wrote:
> Active8 <reply2group@ndbbm.net> wrote:
>
>>You may know this, being a writer on stuff like this, but Symantec
>>sucks. One of their techs told me it went to hell when Peter lost
>>control of the company.
>>
>>McAffee, OTOH, is pretty popular and has come a long way. Dell puts
>>it on their systems, these days and IIRC, HP also, FWIW - Dell, HP,
>>POSs, both.
>
> Inertia, laziness and apprehension about the likely setup problems
> keep me using Symantec, for now at least. But I agree with you. One
> aspect that had me miffed recently was the hassle my wife had to go
> through to renew her NAV subscription. The poorly designed Symantec
> site made it so hard to renew her *existing* (cheapest) option, that
> we gave in eventually and 'upgraded'. Even then it was hard work
> getting the order accepted.
A tyoical marketing trick - making it so hard to resub that you say
f' it and upgrade.
It's so infrequent that you mention yer wife that I forgot you had
one. Solly. It's bad enough that they pluck the nerves of you and I
...
My ex GF got lunky. New Dell box... (hmm... 2 or 3 yrs ago they
shipped with NAV) happy daughter... no prob paying for updates via
inet and Visa.
Is McAffee any easier to deal with? Just curious. I never need AV,
'cause I just don't. But people ask me 'puter ?s ...
-- Best Regards, Mike
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