Re: RANT - Buying online from Maxims Website From Hell

From: ~~ VerilogMan ~~ (zoroux7_at_rogers.com)
Date: 11/23/04 

Date: Tue, 23 Nov 2004 17:40:26 -0500

Don't know ... never tried them ... but I am sure they better than Western
Digital man ...
When it comes to hard drives ... there are not that many choices on the
markey :|

"Boris Mohar" <borism_-void-_@sympatico.ca> wrote in message
news:afc7q0lfs9phhs1v3l4cqocruvkurusel5@4ax.com...
>
> This website from hell does not reflect the rest the company. It has to
> be
> most un intuitive HTML construct on Internet.
>
> Small example - I entered quantity of 25 pc for two items in the order
> basket
> and submitted it. After some lengthy pondering it came back with the
> first
> item quantity reset to 1pc. I tried to change it back to 25 and did not
> succeed until I changed the delivery date by one day. (the item was in
> stock)
> Last time it happened, I missed it and actually got one chip delivered to
> me. After finally convincing the beast that I really want 25 pc of each I
> proceeded with the order, submitted my Visa number and got the following
> message after a lengthy pause:
>
> Internal Server Error
> The server encountered an internal error or misconfiguration and was
> unable
> to complete your request.
> Please contact the server administrator, ecomaxim@maximhq.com and inform
> them
> of the time the error occurred, and anything you might have done that may
> have caused the error.
> More information about this error may be available in the server error
> log.
>
> "anything you might have done that may have caused the error" is the part
> that pisses me off. This happened twice today. It was admitted to me by
> several of Maxim staff that the online buying server is quirky and that
> they
> are working on it. That was more that two years ago.
>
> After informing them of my woes I got an email saying:
>
> "We apologize for the error. Does the credit card billing address and
> shipping address match? If not, they need to match."
>
> I use only one address but I fail to see why I could not have different
> billing and shipping address.
>
> Of curse when it all gets resolved they will ship by UPS, but that is
> another
> story.
>
> Does anyone else share similar experience?
>
> Regards,
>
> Boris Mohar
>
> Viatrack Printed Circuit Designs
>
>

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