Re: RANT - Buying online from Maxims Website From Hell
From: john jardine (john_at_jjdesigns.fsnet.co.uk)
Date: 11/24/04
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Date: Wed, 24 Nov 2004 02:36:34 -0000
"Boris Mohar" <borism_-void-_@sympatico.ca> wrote in message
news:afc7q0lfs9phhs1v3l4cqocruvkurusel5@4ax.com...
>
> This website from hell does not reflect the rest the company. It has to
be
> most un intuitive HTML construct on Internet.
>
> Small example - I entered quantity of 25 pc for two items in the order
basket
> and submitted it. After some lengthy pondering it came back with the
first
> item quantity reset to 1pc. I tried to change it back to 25 and did not
> succeed until I changed the delivery date by one day. (the item was in
stock)
> Last time it happened, I missed it and actually got one chip delivered to
> me. After finally convincing the beast that I really want 25 pc of each I
> proceeded with the order, submitted my Visa number and got the following
> message after a lengthy pause:
>
> Internal Server Error
> The server encountered an internal error or misconfiguration and was
unable
> to complete your request.
> Please contact the server administrator, ecomaxim@maximhq.com and inform
them
> of the time the error occurred, and anything you might have done that may
> have caused the error.
> More information about this error may be available in the server error
log.
>
> "anything you might have done that may have caused the error" is the part
> that pisses me off. This happened twice today. It was admitted to me by
> several of Maxim staff that the online buying server is quirky and that
they
> are working on it. That was more that two years ago.
>
> After informing them of my woes I got an email saying:
>
> "We apologize for the error. Does the credit card billing address and
> shipping address match? If not, they need to match."
>
> I use only one address but I fail to see why I could not have different
> billing and shipping address.
>
> Of curse when it all gets resolved they will ship by UPS, but that is
another
> story.
>
> Does anyone else share similar experience?
>
> Regards,
>
> Boris Mohar
>
> Viatrack Printed Circuit Designs
>
>
Yes. Couple of week ago, to pursue an idea, I tried to buy 2 of the newish
AD9833 DDS chips. After much buggering about, seemed best solution was to
just request as samples from AD. Never requested samples before but guys
here seem to get 'em no problem, so gave it a try from the AD website.
After a lot of farting about with emails and then secure passwords and
secure this that and the other. I finally got to the page. It kept sending
me round in circles and resetting the sample quantity to "1" finally got a
"2" in and somehow managed to escape
No sight nor sound from AD since.
Who else makes DDS chips?.
regards
john
- Next message: Tom Woodrow: "Re: Spacing between high voltage and low voltage traces and layers."
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