Re: kablooey
- From: ehsjr <ehsjr@xxxxxxxxxxxxxxxx>
- Date: Fri, 10 Mar 2006 05:48:08 GMT
John Larkin wrote:
On 9 Mar 2006 07:49:47 -0800, "Tim Shoppa" <shoppa@xxxxxxxxxxxxxxxxx>
wrote:
John Larkin wrote:
One of my better customers just called. Seems six of my VME arbitrary
waveform generators failed, in the same VME crate, simultaneously.
We're talking over $30K of damage here.
<snip>
We got one back yesterday. Two chips are running hot, the MC68332 CPU
(directly on +5) and a big Xilinx SpartanXL FPGA. The FPGA is powered
from +3.3, linear-regulated from the +5 supply, but it connects to the
CPU bus, and it's supposed to be 5-volt tolerant on its I/Os. So it
looks like the +5 blew the CPU and it, in turn, pulled up a bunch of
the FPGAs i/o pins and fried it too.
What's cool is that the CPU is running very hot but is still executing
the firmware! And the FPGA is hot and really dead.
We're going to replace both chips (418 pins total!) and see how things
look. There are 5 more FPGAs on the board, but we're optimistic
they're OK.
Here's a pic of the board.
http://www.highlandtechnology.com/DSS/V375DS.html
John
$30,000 repair
-----
/ Rock \
| _ |
\/ - -
_o/
| J. Larkin
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**==========**
**Hard Place** piss off the customer
**==========**
My questions: what are you going to do on the repaired
board to prevent a repeat? Can you offer to market
that engineering change at x$ per for the other boards
that haven't yet been blown? What happens with the
5 other boards that are blown?
There must be a way to turn this into a public relations
coup ...
Ed
.
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