Re: NTL is ***

colin wrote:
"Dirk Bruere at NeoPax" <dirk.bruere@xxxxxxxxx> wrote in message
news:4l6jcsFhqh2U4@xxxxxxxxxxxxxxxxx
Haven't had such a bad connection since I was on dialup.
talked to their tech dept and the guy was honest - too many customers,
too little bandwidth. No doubt the suits will fire him when they hear
the recording.

However, getting unsubbed is difficult - there's at least a 10min wait
on the phone for that service.

Mine has been 99.5% reliable, a few short outages, on occasion theres quite
a lot of disconnects from various services although I dont actually get
disconected from the cable, and my dl speed is fine before and after being
disconected.

wich is very well becuase IME the customer service is the one from hell, I
get 3 seperate bills from 3 seemingly totaly diferent departments for a
package that was suposed to be an all in price, unbeleivably each one cocked
up the direct debit in a diferent way !!!!!! and incredibly took almost 2
years to sort out !!!!!!!!!!

However when it went wrong once an engineer came round the next day and
replaced it, same for the cable.

I hate the set top box though, its always going slow, sometimes it takes 30
seconds before it realises that ive pressed a button on the remote,
sometimes I throw the remote at it, then like 20 seconds later when the
remote is well hiden it decides to act on the last 2 keypresses I made, how
stupid is that !

Sometimes my fav chanel list gets corrupted and im often having to reboot it
as it locks up completly or says it has encountered a fualt and to reboot
it, it did the same tonight so I rebooted it several times as the channels
were all totaly screwed up, before I did a quick search and found they have
totaly reorganised the channel number orders, tbh it was a bit disorganised
b4, however I remember when they re organised the controls for the remote it
looked like they had got some script kiddies to do it, it was so painfully
slow after that and ilogical and many options I used disapeared, and the
user guid looked like it was aimed at 2 year olds.

And it takes so long to start now after it needs a reboot ! not to mention
how painful it is to organise the channels.

Colin =^.^=

I don't care about TV, nor telephone if Skype works.
I'm still paying an average bill of some £50 per month for NTL though.
*Anything* is going to be cheaper than that.

--
Dirk

http://www.onetribe.me.uk/ - The UK's only occult talk show
Presented by Dirk Bruere and Marc Power on ResonanceFM
.