Re: OT: Yet Another Unhappy Customer for Vista

On Mon, 28 May 2007 19:25:43 GMT, Rich Grise <rich@xxxxxxxxxxx> wrote:

On Mon, 28 May 2007 10:30:55 -0700, Joerg wrote:
The Real Andy wrote:
On Sun, 27 May 2007 18:39:10 GMT, Rich Grise <rich@xxxxxxxxxxx> wrote:

Some guy sent the company some RFQs on a DVD. The PHB comes and asks me if
I can read the files on it, and it has about 20 MB of .MSG files, each
between 1-5 MB, which are supposedly from outlook/OE. Well, I couldn't
open anything - the comp. acted like it didn't even like the disk at all.
So he tells me to call the guy and have him email the RFQs. And he says
the guy knows about computers. So, ge gets what I say when I ask him to
email the stuff in its original form, and everything will be cool. He
says he'll have to break up the files into individual files, but it
would take a while because he's having connection problems. I tried to
explain that to the PHB, who is pathologically impatieng, and he has
me check for the email. After only about an hour, he tells me to call
the guy again, which I did. Well, it turns out he's having trouble with
managing the files, and would need some time to work out the connectivity
problems, and mentions that "Well, I'm using Vista now, and trying to
get it working" or something to that effect. So, I said, "I've heard
of some unsatisfied customers" or some such - I didn't want to really
express an opinion - he's a customer, for heaven's sakes! - and he
said, essentially, "It sucks!"

So I said, well, I'm glad I use Linux - unfortunately I need W2K for
Autocad. He saw my point. :-)

So, chalk up another unspokesman! ;-)

So because the user does not know what they are doing then the OS is
to blame.

If the user has a hard time learning it because it's unnecessarily
complicated or bloated, yes, then the OS would be to blame.

This guy's a professional computer guy by trade. I asked him, "Are you
required to use Vista?" and he said, "No, but I have to support it."

Same situation as me then

Meaning, he's learning how to fix or work around the problems that
Aunt Tillie will face.

Sure.


I said, "Geez, that's a gold mine!" and he said, "Of course, why else do
you think I would put myself through this?" :-)

Now imagine how Aunt Tillie would be holding up if she ran linux and
tried to install that new printer she bought from the computer
superstore. Imagine how much your pro computer guy would make then?


Cheers!
Rich
.

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