Re: OT: Yet Another Unhappy Customer for Vista

PeteS wrote:

The Real Andy wrote:

On Mon, 28 May 2007 10:30:55 -0700, Joerg
<notthisjoergsch@xxxxxxxxxxxxxxxxxxxxx> wrote:

The Real Andy wrote:

On Sun, 27 May 2007 18:39:10 GMT, Rich Grise <rich@xxxxxxxxxxx> wrote:


Some guy sent the company some RFQs on a DVD. The PHB comes and asks me if
I can read the files on it, and it has about 20 MB of .MSG files, each
between 1-5 MB, which are supposedly from outlook/OE. Well, I couldn't
open anything - the comp. acted like it didn't even like the disk at all.
So he tells me to call the guy and have him email the RFQs. And he says
the guy knows about computers. So, ge gets what I say when I ask him to
email the stuff in its original form, and everything will be cool. He
says he'll have to break up the files into individual files, but it
would take a while because he's having connection problems. I tried to
explain that to the PHB, who is pathologically impatieng, and he has me check for the email. After only about an hour, he tells me to call
the guy again, which I did. Well, it turns out he's having trouble with
managing the files, and would need some time to work out the connectivity
problems, and mentions that "Well, I'm using Vista now, and trying to
get it working" or something to that effect. So, I said, "I've heard
of some unsatisfied customers" or some such - I didn't want to really
express an opinion - he's a customer, for heaven's sakes! - and he
said, essentially, "It sucks!"

So I said, well, I'm glad I use Linux - unfortunately I need W2K for
Autocad. He saw my point. :-)

So, chalk up another unspokesman! ;-)

Cheers!
Rich


So because the user does not know what they are doing then the OS is
to blame.

If the user has a hard time learning it because it's unnecessarily complicated or bloated, yes, then the OS would be to blame.


OK, so the first time a user has difficulty using a GUI version of
linux for the first time becuase it is complicated and bloated then by
principle linux is to blame.


If it had branded itself as 'easy to use', yes. That's actually been the historical issue with Linux, but is getting better.


Exactly. A learning curve needs to be accepted unless, as you wrote, it's advertised as "instantly easy". We may say what we want about Apple but when I helped an elderly lady with what she said would be a PC and it turned out to be an Apple I was amazed at how easy this was. Almost like hopping into a rental car and driving off. They sure know that GUI stuff. I had it running again in under five minutes, plenty of time left for a cup of tea.

--
Regards, Joerg

http://www.analogconsultants.com
.

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