Re: unclear on the concept



On Thu, 23 Aug 2007 23:11:54 -0700, Tom2000 <abuse@xxxxxxxxxxxxx> wrote:


On Thu, 23 Aug 2007 23:46:54 GMT, Rich Grise <rich@xxxxxxxxxxx> wrote:


"My dialup modem isn't connecting."
"Well, just go to the help page of our website..."


I see that I'm not the only one who's tried to get help on a network
outage from Earthlink tech support. :-)

"Oh, you still can't connect? It looks like you need to reinstall
internet explorer. You can download it from ..."
.