Re: Samsung LCD monitor repair question

Nico Coesel wrote:
Jan Panteltje <pNaonStpealmtje@xxxxxxxxx> wrote:

On a sunny day (Wed, 02 Jul 2008 20:30:58 +0100) it happened Adrian C
<email@xxxxxxxxxxxx> wrote in <6d23bjFffi9U1@xxxxxxxxxxxxxxxxxx>:

Jan Panteltje wrote:
Well... I will think about this for a while..... what to do with it.
Why am I so reluctant with service departments? Because I worked in one myself.
I will save you the stories.

I worked in one too. Since you are effectively admitting you are resigned that way to waste time and patience, and time is money (or whatever) - I'd just stuff it in the trash* and buy another. They are cheap enough compared to hourly rates...

* i.e. sell it on eBay as a non-worker.
Adrian, that thought of putting it at the street, and driving over to
Mediamarkt and picking up a new one, did occur to me, and is
very tempting.

You can drop it at my place anytime :-)

But then I may as well open it up with a can opener and have a look.
If I have to ship it back and forwards 3 times before it works OK
(and for how long), that gets close to new value.

Maybe they'll just send you a new one. I doubt they will attempt to
repair a TFT monitor at component level. It may take a long while
though because someone has to decide you can get a new one.


Are those guys over there at all worried about customer retention?

<shaking head>

--
Regards, Joerg

http://www.analogconsultants.com/

"gmail" domain blocked because of excessive spam.
Use another domain or send PM.
.

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