Re: Samsung LCD monitor repair question

On a sunny day (Thu, 03 Jul 2008 17:28:16 -0700) it happened Joerg
<notthisjoergsch@xxxxxxxxxxxxxxxxxxxxx> wrote in
<O8ebk.13073$uE5.9575@xxxxxxxxxxxxxxxxxxxx>:

If I have to ship it back and forwards 3 times before it works OK
(and for how long), that gets close to new value.
Maybe they'll just send you a new one. I doubt they will attempt to
repair a TFT monitor at component level. It may take a long while
though because someone has to decide you can get a new one.

Are those guys over there at all worried about customer retention?


Probably not. A country wide pizza delivery service calls their pizzas
'double fucking tasty' in their TV commercials over here.


I am pretty happy that they wouldn't be allowed to do that here.

Joerg, I have the impression that if the system that lawyers get
payed percentage of the damages they can get, was allowed here,
then the Netherlands too would be more 'regulated'.

Almost nobody sues anybody here, as it costs more then it brings in.
A test (maybe 5 years ago) of TV repair shops in Germany showed people
getting billed for a new CRT, while all that was done to the set was
change an antenna cable or something (the consumer organisation
had marked and photographed the CRT before the repair)..
In the US that would not be possible, you would at least lose your license>?
I think that company is still in business.


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