Re: DTV antennas?

"Jeff Liebermann" <jeffl@xxxxxxxxxx> wrote in message
news:idjt74lqkr1amea1kpgsolm8cit15ro5c2@xxxxxxxxxx
Incidentally, I've been told that about 90% of tech support questions
are answered in the documentation or web pages. That implies the 90%
of the customer base has some form of written or on-screen learning or
communications problems.

I don't think that necessarily follows. Plenty of times people have problems
because...

1) They don't *think* to read the documentation/web pages
2) They don't *want* to read the documentation/web pages
3) The documentation/web pages are so poorly arranged that it's difficult to
find the information

I've listed these in what I think is the order of frequency.

That being said, we've still come a long way where, today, pretty much anyone
can sit down at a PC and create a document with various fonts, typefaces,
colors, margings, graphics, etc. in on time flat compared to the old days of,
e.g., DOS WordPefect 5.1.


.

Relevant Pages

  • Re: DTV antennas?
    ... �That implies the 90% ... of the customer base has some form of written or on-screen learning or ... communications problems. ...
    (sci.electronics.design)
  • Re: DTV antennas?
    ... of the customer base has some form of written or on-screen learning or ... communications problems. ... Or, that 90% of websites are so horribly designed, that user's must resort ...
    (sci.electronics.design)