Re: Beware of Radio Shack

From: Gnarlodious (gnarlodious_at_yahoo.com)
Date: 07/15/04 

Date: Thu, 15 Jul 2004 18:06:51 GMT

I bought a small item at Radio Shack several months ago, and the clerk asked
the man in front of me for his social security number. He began reciting it
in public but I interrupted him, telling him she didn't need his SS# and he
should never publicly announce it. A loud argument ensued with the clerk
bringing out the manager. The manager assured me it was official RS policy
to take SS# during a checkout, even for cash. He also told me I had no right
to tell customers not to publicly announce their SS# while in line. The
argument escalated and the manager called the police.

I got out of there real quick.

I then wrote a series of emails to Radio Shack corporate management
complaining about this "Official Policy" and the treatment this manager had
given me. The Customer Relations executive apologized and promised to clean
up the mess. I went back to the store 3 months later and that manager was
gone and the policy had been changed.

The point is, if you have a gripe get active! Radio Shack was responsive in
my case and they certainly can be in your case too. 

-- 
Gnarlie's virtual Tour de Santa Fe
http://Gnarlodious.com/SantaFe/Tour.php

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