Re: Onkyo TX-810 problem

From: Mark D. Zacharias (mzacharias_at_yis.us)
Date: 02/15/05 

Date: Mon, 14 Feb 2005 19:41:24 -0600

They can't make you pay for the complete repair if they didn't fix it - I
don't see how. I've seen 810's with bad solder connections, I'm suspicious
of their diagnosis on the display tube.

Mark Z.
Authorized Onkyo Servicer - Wichita, KS.

"Michael Hoffman" <mrh@panix.com> wrote in message
news:cura4k$mcs$1@reader2.panix.com...
> Hi,
> My wife's 15-year old ONKYO TX-810 has developed what seems to be a power
> problem. It turns itself on and off every few seconds, eventually leading
> to
> a total shutdown.
>
> We took it into an electronics shop and they told us that the power supply
> needed some new solder joints. Not too expensive, so we said "sure".
>
> Then they came back and said it didn't fix the problem -- now we needed a
> new
> "Display Circuit Assembly". Onkyo says this part is no longer
> manufactured.
>
> Now the electronics store says there is nothing they can do, and want us
> to
> pay for the original repair.. even though it didn't fix anything!
>
> Can anyone shed some light on this? Is the DCA an actual part? What does
> it
> have to do with power issues?
>
> And finally, do you think I should take the receiver to a different shop?
>
> (This shop is listed on ONKYOs site as an authorized service center, so I
> assumed they were honest. Were my assumtpions wrong?)
>
> Thanks,
> Michael Hoffman

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