Re: https not working on Windwos XP SP2 laptop
- From: Darmok <cooncat.spam@xxxxxxxxx>
- Date: Mon, 10 Oct 2005 18:41:21 -0400
On Sun, 9 Oct 2005 10:28:21 -0500, "Bob Shuman"
<reshuman@xxxxxxxxxxxxxxxxxxxxx> wrote:
>I am hoping someone here can help me with a problem with my son's Dell
>Inspiron 5150 laptop computer. He brought it back from college this weekend
>with major problems. Basically nothing was working at all... he confided
>that it had gotten a virus, so he had been uninstalling everything and then
>attempted re-formatting and re-installing Windows XP Pro. It was basically
>a mess, but I managed to re-install the Dell laptop drivers that were
>missing and completed the XP "upgrade" installation from his original SP1
>CD-ROM disk. I then loaded SP2 from
>another disk we had used previously from another home computer.
>
>When I was done, I ran AdAware anti-spam software, Norton Anti-Virus, then
>cleared out all the old files and de-fragmented the system. At this point
>everything seemed to be working very well since we could connect to the
>Internet, browse sites, get Instant Messenger services, email etc. and the
>computer seemed to be performing very well speed wise.
>
>It was only when we tried to go to the Windows Update site to get the rest
>of the most recent updates that we noticed that it would not browse any
>https (secure) sites at all. I've verified that there is no proxy set and
>that the firewall, Internet security, and advanced settings appear to be
>good by comparing them to a working machine on the same DSL connection.
>
>At this point I suspect it could possibly be a problem with the computer's
>SSL certificate,
>but am not sure how to verify it is loaded and valid. Can someone direct me
>on the keystroke/cursor sequence for accomplishing this? Also, does anyone
>have any other things that I can check? It is probably something very
>simple that is incorrectly set or missing, but we just can't seem to find
>it. If no one here has any thoughts then we plan to simply re-format the
>drive and start from scratch.
>
>Again, the only symptom we see is a failure when attempting to open or being
>re-directed to "secure" web sites. Thanks in advance for your help.
>
> Bob
>
Try the Microsoft Knowledge Base .. its free:
http://support.microsoft.com/default.aspx?scid=kb;en-us;239449
This link tells about inability to access https sites
.
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- https not working on Windwos XP SP2 laptop
- From: Bob Shuman
- https not working on Windwos XP SP2 laptop
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