Re: is my $3,000 lcd tv dead?


"William Sommerwerck" <grizzledgeezer@xxxxxxxxxxx> wrote in message news:pvidndyw5oMmWM_anZ2dnUVZ_qCunZ2d@xxxxxxxxxxxxxx
"Ivan" <ivan'H'older@xxxxxxxxxxx> wrote in message
news:Ayy4j.56516$c_1.32992@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Clearly, any TV receiver should last rather longer than 3 years before
suffering a major breakdown. But you're going to have to twist Sharp's
corporate arm very hard to convince them they should provide a "reasonably
priced" repair. The law is on your side, but getting any company to
acknowledge it without a lawsuit is almost impossible.

The best approach is to discuss the issue with Sharp in a quiet but
insistent manner, emphasizing that the cost of repair is out of line with
the cost of the set and the amount of time you've owned it. If Sharp still
refuses to adjust he cost of repair to something more reasonable, tell them
they've lost a customer. And then make sure you never buy a Sharp product
again, not even a mechanical pencil. (That's where the company's name comes
from.)


I'm thinking that here the Trading standards could well take the case up for you if they thought that you were within your rights, and then again there is always the option of the small claims court, in conjunction with the citizens advice bureau, which I presume must exist (or something similar) in the U.S.


My understanding is that, over the last 20 years, legislatures have watered
down the warranty of implied merchantability so that customers have fewer
protections.

One other point... What do service techs currently make? Given the high cost
of service, you'd think they were paid $25 to $30 an hour. Are they? (I can
hear the loud guffaws.)


When a friend of mine here in the UK recently had some major problems with his car he put it into a main dealer garage for repair, they contacted him on his mobile to say that it was ready. even before he had arrived back home.

When he got back to the garage they told him that they had replaced the vehicle's main ECU, on receiving the bill he almost passed out, as it was for a staggering £899.00!

I would be surprised if the ECU in a modern vehicle has a great deal more functions to calculate and control than the microprocessor in a half decent VCR.. so how can that kind of price be justified for the few minutes work of replacing a plug in module, which I would hazard a guess any self respecting Chinese electronics factory could turn out for less than £30.00 a time!





.

Relevant Pages

  • Re: Sangean ATS-909
    ... I asked Crane they said that the repair would cost a minimum of ... Crane does not have a warranty that's worthwhile. ... high-end receiver within the Sangean range, ...
    (rec.radio.shortwave)
  • Re: VIC, repair on not?
    ... If a similar replacement will cost you a tenner, ... If I was spending 'good money' on a car, ... That's what it's WORTH. ... cheap repair of some good functional transport. ...
    (uk.rec.cars.maintenance)
  • Re: Visa extended warranty
    ... had completely forgotten about that benefit on my visa card. ... My sense is that if the purchase had been made entirely on the credit card ... didn't repair inkjet printers. ... pay for cost of repair, or at their discretion, if economically more ...
    (comp.periphs.printers)
  • Re: Visa extended warranty
    ... Finding someone in my area willing to write a note the cost of repair on these items was difficult because they are not items that normally are considered repairable. ... EXTREMELY important that you pay for the entire purchase with the credit card. ... but I wrote a letter indicating that the credit was about $5 on a $150 purchase and had been applied automatically. ...
    (comp.periphs.printers)
  • Re: VIC, repair on not?
    ... If a similar replacement will cost you a tenner, ... So tell me, Tim, how DO you get a new car for free? ... cheap repair of some good functional transport. ... far more in premiums over the 35 years I've been driving than the claim ...
    (uk.rec.cars.maintenance)
Quantcast