Re: Radio Shack?

Karl Uppiano wrote:

I guess it depends on what you want the techs to do. The stockroom manager
better know exactly how to read a part number, and correctly build a kit
that conforms to the BOM, but I don't think it is grounds for dismissal if
he happens to casually refer to a DE-9 as a DB-9, especially if he knows
that the person he's talking to would be more familiar with the term.
There's a difference between getting something right when it really matters,
and rubbing their nose in it just for the sake of academic correctness.


The people in the stock room didn't know what the parts were called,
other than the printed label on the end of the tray, or on the reel or
spool. They were not expected to. Incoming inspection verified that we
received the exact quantity and type of part ordered, then applied the
stockroom labels.

The people in the stock room were there to pull parts for each job
and have it kited for the certified production worker to build. The
same for the production workers, part numbers, only. they had each type
of component in a labeled container or antistatic bag. It was the test
and engineering techs, and the engineers who were required to know what
they were using.

Nothing left the stock room without it being pre approved, and billed
to either a job number, "Select in test", "repair", or for fixturing
use. Defective parts had to be charged to a different account, to track
defects and waste. Engineering had their own list of codes for parts, as
well. I built and repaired test fixtures, and had an account number for
that. In warranty and out of warranty failures were billed under
different numbers. The only way to track all of this was by company
designated stock numbers. Some "Identical" parts from different vendors
had different stock numbers because one would make a design change and
the part no longer worked like the original samples. I qualified and
disqualified parts and vendors. I banned some major component
manufacturers from being purchased, because they refused to accept our
failure analysis reports.


--
Service to my country? Been there, Done that, and I've got my DD214 to
prove it.
Member of DAV #85.

Michael A. Terrell
Central Florida
.