Aspid-export - A little bit about us

From: Duarte Braga (dbraga_at_NO_SPAMaspid.pt)
Date: 06/16/04 

Date: Wed, 16 Jun 2004 22:53:12 +0100

Dear Users of this newsgroup

Let me introduce myself. I am Duarte Braga, Executive Director of Aspid
Portugal, a multi-national company, holding of the Internal AspidCom Group,
in the market since 1998 (ex-Tekelec Inc, in Spain), who owns the site
www.aspid-export.com . Our corporate website is www.aspidcom.com

I've seen a couple of posts in some newsgroups about us. In fact you could
not read reviews from us because we have only opened the website on the 21st
of May 2004. We have many happy customers, as we have an excelent service
and prices.

We have experienced some delays in supplying the 60CS/60C family, due to the
general problem from Garmin in their production due to the lack of LCD
displays at this time of the year. Even though we are shipping an average of
30 units of 60CS each week. We had no trouble sofar with 2610/20 series as
we have local stock. Garmin promised that until the end of June all stock
issues will be solved. AspidCom is an International Group, known by its
seriousness in the distribution market and it is very sad seeing some people
who have no idea about us just trying to broadcast a less serious image of
us. I even saw some people saying that we take the money from the credit
cards before we have stock and proceed with the shippment. What this people
have is a complete lack of understanding of how VISA INTERNATIONAL works
with online transactions. They always keep that money in stand-by (on their
side) to make sure their customer does not spend over budget limit. We
charge the credit cards only when we ship. Failing to do this is absolutelly
illegal and would force VISA INT'L to cancel forever any account with us. I
understand some concerns in buying from a new retailer, but I am sure, that
with time, you will see that we simply have the best prices in Europe with a
great customer service. Ask how many retailers accept a GPS for repair under
or out of the warranty to be repaired, regardless where it has been
bought... I normally try to keep out of this type of issues, but I am payed
to defend the integrity and honor of our company.

Now regarding spamming. I don't consider that sending 2/3 messages about a
new GPS retailer in a newsgroup dedicated to GPS is really spamming. And
also be aware, then when a company is starting a new activity, it must start
somewhere. To avoid conflicts I asked the Marketing Department to post just
one message per month.
I hope to see you as customers in the near future, because I am sure you
will be very happy with us.

Kind regards,

Duarte Braga
Executive Director

Aspid Portugal
www.aspid.pt
Tel: +351 21 4123960 | Fax: +351 21 4123969

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