Re: FEEDBACK on http://www.aspidshop.com/export/store/ ??

From: gps4less (gps4less_at_co.uk)
Date: 06/17/04 

Date: Thu, 17 Jun 2004 08:57:23 +0000 (UTC)

"Chris" <proteus1@gmxDOTnet> wrote in message
news:iim1d0hlht4nogqmk30vsrl5p80vpepmev@4ax.com...
> "gps4less" <gps4less@co.uk> wrote:
>
> >I hear what you say about looking for your support from Garmin but in the
> >online retailers in the UK there is a wealth of experience that is used
> >daily for the presales discussions that go on with customers - this costs
> >money but in my opinion is well worth it - most people who call us have
very
> >little knowledge of the GPS product and so we will spend a considerable
> >amount of time advising and helping, as do others I am sure.
> <snip>
> Personally I know enough about GPS receivers to know exactly what I
> want. What I don't know I can find out for myself without the need for
> extra payment. I do *not* want to pay twice the price in order to get
> helpful sales information, although I appreciate others may want this.
> Consequently, I try to source my (Garmin) equipment directly from the
> US, as I have an extreme aversion to being ripped off. I know this is
> very un-British of me, but I can't help it.

Hi Chris,

I don't think you are being ripped off by the retailers - and you are not
paying us for advice either - my reference was to it costing us money. My
point was that there is really a large group of people who do want to talk
to someone in this specialist market and so its useful to have someone at
the end of the line.

USA prices are about 30% cheaper in general than the UK and we would buy
from there also if we could get European spec units!