Re: 2 GIG SCANDISK CompactFlash $136.99 !

From: H.W. Stockman (stockman3_at_earth-REMOVE_THIS-link.net)
Date: 09/15/04 

Date: Wed, 15 Sep 2004 08:06:33 GMT

<kashe@sonic.net> wrote in message
news:g50fk0dgciglemgmjdnkbkmbjl4bfcpje3@4ax.com...
> On Tue, 14 Sep 2004 09:43:19 -0700, Guinness Mann <gmann@dublin.com>

> >days later got the explanation that I would get the rest of the money
> >when they finished processing my return through their receiving
department.
> >
> >That was about a year ago and I have yet to be credited, despite
> >repeated requests via their form.
>
> A year later and you haven't run this past your credit card
> issuer for a chargeback??? You're a man of great faith.

You must have a better credit card company than I have (Chase VISA). The
last time I had to apply for a "chargeback," there was quite a bit of
paperwork, for the simple case of a company that had immediately charged my
card and shipped nothing. If there is any indication that you accepted
product or any partial refund, the case gets immensely complicated. In my
case, I was told that an application only 3 months after the charge was
nearly "too late;" Yet I had to wait at least 2 months to prove the order
wasn't simply late. I had to document all my correspondence with the
company, which consisted of me calling their toll-free number and leaving
messages that were never answered, and sending e-mails that were never
answered. After another 4 months I got back my $110.00 refund, only because
the guilty company fessed up; my refund notice came with a note that if the
company had not voluntarily ceded the amount, I would have been liable in
full.

Relevant Pages

  • Re: Software crooks
    ... your emails or you from receiving their responses. ... to obtain a refund. ... A credit card refund is different from a chargeback. ...
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  • Re: Software crooks
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  • Re: 2 GIG SCANDISK CompactFlash $136.99 !
    ... >> issuer for a chargeback??? ... You're a man of great faith. ... >You must have a better credit card company than I have. ... >product or any partial refund, ...
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