Re: garmin 60CS freezes

From: CSS (nospam_at_dslextreme.com)
Date: 03/17/05


Date: Wed, 16 Mar 2005 21:11:46 -0800


"CSS" <nospam@dslextreme.com> wrote in message news:...
> I've recently encountered the same problem with my Etrex Legend C using
City
> Select North America 6. Unit repeatedly locks up at the same spot on a
> highway going to work, in both directions of travel. Happens with the
both
> the latest and beta firmware.
>
> I've also encountered the "problem" of sending Garmin an email with this
> problem and not getting a response. Very poor support in that regard.
I'll
> try calling next, but if it is unfixable, the unit will go back--very
> annoying.
>
>
> "df" <nobody@noname.com> wrote in message
> news:4233e199$0$11713$8fcfb975@news.wanadoo.fr...
> > My 60CS freezes everytime I drive across the same intersection. The bug
> > happens when in the map page. The only way to recover is to power the
unit
> > off and on. I sent two messages to the garmin support on the subject
> without
> > any reply.
> > Upgrading to the 60CS to the 3.61 firmware did not improve the
situation,
> > nor upgrading to city select V7.
> > Has any one observed the same problem and found a solution ?
> >
> >
>

Well, I spoke to Garmin TS today about my lockups with the Legend C using
City Select (see above). After a nice half-hour wait (where the robo-voice
kept telling me that "the best time to call is in the morning"-- gee, what
time is it at Garmin when it is 9 AM for me?), I explained the problem to a
tech. Nice enough, but said he said he'd never hard of a problem like mine
before. But, after a quick minute on hold (apparently checking with someone
else) he cam back and said the only time they'd heard if this was when there
was interference from something else, like a transmitter.

Ordinarily I'd cry "BS!" to an answer like this (a normal reaction given my
Earthlink DSL Tech Support experiences), but my problem does occur right
where I drive past the airport, so maybe it's plausible. Anyway, I'll check
it out sometime when the airport ceases flight ops at night, just to see if
it behaves differently.



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