Re: DeLorme SA2006 Info Posted
- From: "Angus Og" <angus_og@xxxxxxxxxxxxxxxx>
- Date: Sat, 23 Jul 2005 13:27:38 -0400
Wow, sounds like a bitter divorce!
"Jack Erbes" <jackerbes@xxxxxxxxxxxx> wrote in message
news:sIudncjGeZ_LAXzfRVn-2g@xxxxxxxxxxxxxxx
> Dan Lawyer wrote:
>
> > Here are some more details on what is posted on their website, and what
> > isn't. Yes, I have permission to post this, we've been discussing it in
the
> > DeLorme forums for a few days now.
>
> Permission to post? From who? Why?
>
> > This is from a word doc I did with
> > bullets that I had to get rid of to post here, so hopefully it will look
ok
> > when it's posted.
> <snip the cheer leading section>
>
> It doesn't look okay. You neglected to omit or edit out many
> unnecessary hard returns. That results in many chopped up looking lines
> or hanging indents. Try editing in Notepad with word wraps turned off,
> then copy and paste into an email.
>
> You are purportedly not associated with DeLorme but you speak for them
> on the DeLorme forum and now are acting as a shill for them here. Your
> post here does not read as an objective discussion or review of an
> impending release, it reads as thinly veiled advertising.
>
> This is a public noncommercial forum and we all speak for ourselves
> here. So let me share my feelings about this with you.
>
> I have been of the opinion for some time that the DeLorme user's
> interface sucks. That interface was the primary reason they lost me as
> a customer.
>
> You recently told me on the DeLorme forum, in an authoritative manner,
> much as if you were speaking for DeLorme, that no DeLorme product would
> ever again have a user's interface that was based on or had anything in
> common with the Windows Common User Access style of interface.
>
> Okay, that is their decision to make. The consequence is that they have
> lost me as a customer. I am not alone in my dislike for the DeLorme
> interface, there are others that do not like it.
>
> As long as you've come here to share information on DeLorme products,
> maybe you can tell me how much longer they will continue to produce and
> sell "new" versions of Street Atlas HandHeld (SAHH) in its present,
> nearly dysfunctional, nearly useless, condition.
>
> I was a little slow on the uptake on SAHH, I bought it twice to figure
> out that it did not work well at all and was not likely to work well
> anytime soon. It was that experience that drove out of me whatever
> respect I had left for DeLorme products. And that respect was left over
> from my Street Atlas 9 days, it had nothing to do with current products.
>
> On the forum there was some kind of whining, sniveling, explanation of
> why SAHH was as bad as it was. The explanation more or less said that
> it was not DeLorme's fault that it takes SAHH hours to compile short
> routes. As I read it, the explanation was something to the effect that
> "we can't or don't yet know how to write programs that will run as fast
> as they should on the newer processors but please keep buying this and
> maybe someday we will figure it out and it will work better". Sheesh!
>
> And in describing the impending release you say "We've had this on the
> Handheld apps for years..." Who is "we"? I thought you were not an
> employee of or associated with DeLorme. Now I'm beginning to question
> the company's honesty too.
>
> I read your post, it looks to me like DeLorme is just now closing in on
> putting back most or all of the features that were in Street Atlas 9 and
> that disappeared when they went from SA9 to the SA 20xx series. And
> even added a few new ones.
>
> In the meantime, I and other former DeLorme user have moved off to other
> products for both laptops and my handhelds. It is a dog eat dog market
> and getting us back as a customers is not going to be easy. And the
> thinly veiled dishonestly and borderline unethical conduct I see from
> the company in their products, on the DeLorme Forum, and now here are
> not going to make it any easier.
>
> You want some input for new features? Try adding a "Classic Interface".
> Or release Street Atlas 10 with a CUA GUI and new data. The sales may
> surprise you.
>
> Cheers,
>
> Jack
>
> --
> Jack Erbes in Ellsworth, Maine, USA - jackerbes at adelphia dot net
> (also receiving email at jacker at midmaine.com)
.
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