Re: mapsource registry problems

Thanks to all hwo responded. I've also received the following from Garmin
which basically is a more detailed version of same provide below it this
thread.

Thanks again,

Daniel

DETAILED INSTRUCTIONS TO CORRECT MAPSOURCE REGISTRY PROBLEMS:

1. Go to the start menu in windows

2. Select the settings and then select the control panel.

3. In the control panel double click on the icon for ADD/REMOVE PROGRAMS.

4. Select MapSource in the uninstall window. The software will ask to if you
wish to uninstall all the components, answer YES to this option.

5. Select the Start key to the run option. In the run window type in <
regedit > and enter. In the registry editor, you need to be very careful and
please follow these steps precisely.

a. Select the (+) next to the folder stating HKEY_CURRENT_USER

b. In this view select the (+) next to SOFTWARE, when you click on this it
will open your registry further.

c. In the SOFTWARE view you will see a series of folders, one will be
GARMIN. Highlight the word GARMIN and press the delete key. It will ask for
confirmation of deletion. Make sure that the word GARMIN is the only key
highlighted. Press on the (-) signs to contract the expansion.

d. Select the (+) next to the folder stating HKEY_LOCAL_MACHINE

e. In this view select the (+) next to SOFTWARE, when you click on this it
will open your registry further.

f. In the SOFTWARE view you will see a series of folders, one will be
GARMIN. Highlight the word GARMIN and press the delete key. It will ask for
confirmation of deletion. Make sure that the word GARMIN is the only key
highlighted. Press on the (-) signs to contract the expansion.

6. Shut down your system as normal and then let the system set for about 30
seconds and then start up your computer.

7. Reinstall the software. It will display the destination folder, if the
setting is anything other than c:\garmin, click on the browse option and
type it in. You will get a message "This folder does not exist" but the
option to create it will follow. Select OK.

8. Reboot after finishing your installation allowing the software to rest in
the destination folder.

9. After you reinstall, I recommend that you upgrade your operating software
to the latest version of the MapSource operating system.

Following are the steps to update MapSource on your computer as well as the
link to the GARMIN download site:

http://www.garmin.com/support/download.jsp

Click on the blue bar titled MAPPING PROGRAMS. Select MapSource 6.8. Please
click on the word MapSource and you will be taken to a Download page.

The Download page will have the word download on the screen. Once you click
on this it will begin trying to download the file. Please save it to the
DESKTOP. Once you have completed downloading the upgrade you will need to
run the program.

Please make sure you have closed out the MapSource program. If it is running
the update will not work correctly.

The file should be on your desktop as MapSource_68.exe. Then please
double-click on the file name of MapSource_68.exe and the program will begin
to install on to your computer.

Once it is completed you can go back and check by going into MapSource and
then click on the help and then the about MapSource.

** NOTE... to check the version of Map Source you are running or to verify
the update was complete...in Map Source, click on HELP and ABOUT MAP SOURCE,
this will display the version below the Map Source title. **

I would also recommend downloading a new copy of the Map Source manual from
our website at -->> http://www.garmin.com/cartography/mapSource/manual.html.

Kyle B.



> De : "jon" <jon.wiltshire@xxxxxxxxxxxxxx>
> Société : BT Openworld
> Groupes : sci.geo.satellite-nav
> Date : Tue, 20 Sep 2005 07:39:27 +0000 (UTC)
> Objet : Re: mapsource registry problems
>
>
> "Daniel P. Levesque" <daniel_levesque@xxxxxxxxxxx> wrote in message
> news:BF54833B.AC73%daniel_levesque@xxxxxxxxxxxxxx
>> Mapsource registry problems
>> ------------------------------------------------------------------------
>> I've recently installed mapsource trip and waypoint manager v2. When I
>> attempt to open program, I first get the programs intro screen which is
>> interruptec by the following error message: "There is a problem with the
>> mapsource registry. Please re-install mapsource'.
>> Further installation attempts produce the following successive 3 messages:
>> 1 Detailed existing mapsource application already exists...press ok to
>> continue
>> 2 Same version maps installed...setup will exit
>> 3 Wizard was interrupted. Mapsource could not be completely installed.
>>
>> I've tried rolling back to a restore point. Same messages. I've also
>> compared file contents with mapsource succesfully installed on another
>> computer and they match.
>>
>> Any thoughts?
>>
>> Miramichier
>>
> ----- Original Message -----
> From: "Stevens, Neil" <Neil.Stevens@xxxxxxxxxx>
>
> Sent: Wednesday, July 09, 2003 9:33 AM
> Subject: RE: Technical Support Form - Product: eTrex Vista
>
>
>> Dear Mr ??>
>> 1. Uninstall MapSource using the Windows Add/Remove Progam utility found
>> in Control Panel.
>> 2. Go to Registry Editor (found in Run by typing regedit then pressing
>> OK) and remove the GARMIN keys found under the software key in both HKEY
>> Current Users and HKEY Local Machine (may not be in later.)
>> 3. Re-boot computer letting harddrive(s) completely shutdown and then
>> manual turn the computer back on after 30 secs.
>> 4. Reinstall MapSource to a new directory on the harddrive (i.e.,
>> c:\mapsource)
>> 5. Repeat step 3.
>> 6. Install current MapSource update, available for download from the
>> Support section of our website
>> 7. Repeat step 3.
>> 8. Run MapSource!
>>
>>
>>
>> Regards,
>>
>> Neil Stevens
>>
>> Service Support Team Leader
>> Garmin (Europe) Ltd
>>
>> - neil.stevens@xxxxxxxxxx <mailto:neil.stevens@xxxxxxxxxx>
>> - 0870 8501244
>> - www.garmin.com/support <http://www.garmin.com/support>
>>
>>
>> CONFIDENTIALITY NOTE
>> This email and any attachments may contain confidential material for the
>> sole use of the intended recipient. If you are not the intended recipient,
>> please be aware that any disclosure, copying, distribution or use of this
>> e-mail or any attachment is prohibited. If you have received this e-mail
>> in
>> error, please contact the sender and delete all copies. Thank you for your
>> cooperation.
>>
>> When replying to emails, please include any previous email correspondence
>> (AOL users should select the email before clicking Reply).
>> Any correspondence not directly related to this email should be sent to
>> techsupp.europe@xxxxxxxxxx
>>
>>
>> -----Original Message-----
>> From: [mailto]
>> Sent: 02 July 2003 07:45
>> To: techsupp.europe@xxxxxxxxxx
>> Subject: Technical Support Form - Product: eTrex Vista
>>
>>
>> Question #: 19273
>> Route to: techsupp.europe@xxxxxxxxxx
>> Visited FAQs: yes
>> Contact Information:
>>
>>
>>
>>
>>
>> -------------------------
>> This e-mail and any attachments may contain confidential material for the
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>
>

.

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