Re: Garmin don't want to know about bugs

Vartan Narinian wrote:
Phil Wheeler <w6tuh-ng7@xxxxxxxxx> writes:

What "bugs" are you speaking of? They could, in fact, be "by design". If you spelled them out, those of us with the same unit would understand better.


I was talking about the quality of support, not wanting to go into
specifics, but if you like, here's one:

As an example:

Quest bug report:

In the Map Setup, you can select
the 'Hide Above' size for most things.

However, for the "My Locations" category,
if the "Hide Above" setting is set
to "AUTO", the "My Locations" are
never hidden, even when you zoom
out to the maximum level.
(The 'Detail Level' is set to 'Normal')

Thus, the screen is cluttered even
at a scale of 200 miles.

Response from Garmin:

Thank you for contacting Garmin Europe Support.

What "auto" means is that it will Automatically
display the location at all zoom levels. if you want
the location not to be displayed, you have to set
the unit to a specified distance, This will then
make the waypoint disappear at the zoom level..

If you have any further queries please don't
hesitate to contact us again.

Need I say more?



Like others, I would not call this a "bug" but a design decision. All my Garmins work this way and it has not been a problem.

However, their response was a bit terse and, if you have not used other Garmin units in the past, would harder than necessary to understand.

Phil
.

Relevant Pages

  • Re: Why pixel peeping (usually) makes no sense
    ... zoom, more realistically 50% zoom. ... Even these reduced zooms exaggerate the issue, since display pixels are ... Because screen pixels are so much larger and coarser than good printing ... Thus my normal practice is to assess images on screen at no more than ...
    (rec.photo.digital)
  • Re: DSLR versus P&S
    ... zoom, more realistically 50% zoom. ... Even these reduced zooms exaggerate the issue, since display pixels are ... Thus my normal practice is to assess images on screen at no more than ...
    (rec.photo.digital)
  • Why pixel peeping (usually) makes no sense
    ... least 130 DPI for barely acceptable results, and up to 230 DPI for ... zoom, more realistically 50% zoom. ... Even these reduced zooms exaggerate the issue, since display pixels are ... Because screen pixels are so much larger and coarser than good printing ...
    (rec.photo.digital)
  • Re: Why pixel peeping (usually) makes no sense
    ... least 130 DPI for barely acceptable results, and up to 230 DPI for ... zoom, more realistically 50% zoom. ... Even these reduced zooms exaggerate the issue, since display pixels are ... Because screen pixels are so much larger and coarser than good printing ...
    (rec.photo.digital)
  • Re: Electronic horizon?
    ... If Bumper is correct and the Garmin 196 GPS driven ... descent then presumably the turning glider on a Winpilot ... >IMC, or allow one to do a 180 etc, I prefer the display ...
    (rec.aviation.soaring)