Re: Getting Bummed Out...

Steven Fawks <tuthjockey@xxxxxxxxxxxxx> wrote:

> dr shad j lewis (via google) wrote:
>
> > For the record, ....
> One of the toughest things about this job is dealing with
> the negativity associated with dentistry by the general
> public.
>
<snip>
>
> Several ways to respond:
>
> "I'll do my best to keep you as comfortable as possible"
> "Have you had bad experiences with dental treatment in the past?"

This is curious: we were told repeatedly NOT to ask this question, as it
tend to transfer the association between the dentist/unpleasant
situation onto _your_ shoulders, as the patient relives the agony as
s/he describes it. I guess there's a way to ask for just the general
jist of the problem without getting them down to the gory details...

> Work on being as gentle and painless as possible while being kind and
> understanding. You will get more "thank you"s and even an occasional
> hug. That helps out weigh some of the negative stuff we have to deal
> with. Being able to forget things quickly also helps (gets easier as
> you get older for some reason <G>).
>
> JME,
> Fawks

Thanks for these reminders

SP
--
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.

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