Re: Computer problem

From: Becky Young (blupencl_at_aol.combadstuff)
Date: 06/11/04 

Date: 11 Jun 2004 14:21:53 GMT

With friends like that...

and so on.

>Light begins to dawn... Using the restore disks wouldn't solve this
>problem, would it? If not, then the whole thing makes more sense. This
>computer had been on loan to a friend for quite some time, and while the
>friend had the computer, it got a really nasty virus. I'm not sure how she
>got it running again, but I wonder if it was still lurking somewhere when my
>daughter got the system back.
>
>Thanks for the info, Sheila. I'll pass it along to my daughter.
>
>Anne
>
>"14tonks" <mail.2.14tonks@recursor.net> wrote in message
>news:2isbnjFpnpheU1@uni-berlin.de...
>> If files disappeared from her hard drive, and her A: drive is now
>> inoperative, I would certainly suspect a very nasty pest of some kind,
>> possibly one that rewrites parts of the BIOS. I think this problem may be
>> one for the local computer shop. (If her AV may not be up to date,
>> something tells me she doesn't have a record of her original CMOS settings
>> either.) She could try entering setup and checking to see if the A: drive
>> has simply been disabled there. If so, re-enabling it may allow her to
>use
>> a rescue boot disk in the A: drive to clean things up. If essential
>> operating system files were included in those disappearing files, she may
>> end having to reinstall everything from backup, though, if she has a
>backup,
>> or rebuild from a reformatted disk if she doesn't.
>> --
>>
>> Sheila
>> To reply to me, add the prefix real. to my address.
>>
>>
>> "Anne Vasquez" <annevasquez@NOSPAMhotmail.com> wrote in message
>> news:ne6yc.7158$n65.6701@newssvr33.news.prodigy.com...
>> > My daughter is having major problems with her computer, and I told her
>I'd
>> > post a question here, since I know that the folks on SMT know all!
>> >
>> > When she plugged her digital camera into the USB port, she says she got
>an
>> > unknown error message, and files started disappearing. She rebooted and
>> got
>> > a strange-looking screen (green and white instead of the usual colors in
>a
>> > Windows start-up screen) and the error message: MPR.exe has caused an
>> error
>> > in MPRSERV.dll. MPR will now close. At that point, the computer shuts
>> > down. It won't recognize her McAfee rescue disks, and she says it
>doesn't
>> > acknowledge her A: drive at all. She's used the digital camera many
>times
>> > with no problem, and she's running Windows ME.
>> >
>> > Virus? Spyware? Hardware problem? We're both clueless, although it
>> > wouldn't come as a huge surprise to me if her AV program isn't up to
>date.
>> >
>> > Thanks for any ideas anyone can come up with!
>> >
>> > Anne
>> >
>> >
>>
>>
>
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Becky Young

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