Re: Computer problem

From: 14tonks (mail.2.14tonks_at_recursor.net)
Date: 06/11/04 

Date: Fri, 11 Jun 2004 11:21:52 -0400

If she can get any problems in the BIOS setup straightened out, then doing a
restore from a restore CD would reformat the drive and put on a clean new
operating system, so that would fix things, yes. That's assuming she gets
any BIOS problems straightened out and can then do a clean install, of
course. If the computer was out on loan and came back with at least one
nasty virus you know about, then that certainly raises the odds this is some
kind of pest at work. She didn't loan at the camera or its flash memory as
well, did she? A virus in the flash memory could easily have just been
waiting for the camera to be hooked up to a computer again. 

-- 
Sheila
To reply to me, add the prefix real. to my address.
"Anne Vasquez" <annevasquez@NOSPAMhotmail.com> wrote in message
news:FVhyc.23221$eH1.10261459@newssvr28.news.prodigy.com...
> Light begins to dawn...  Using the restore disks wouldn't solve this
> problem, would it?  If not, then the whole thing makes more sense.  This
> computer had been on loan to a friend for quite some time, and while the
> friend had the computer, it got a really nasty virus.  I'm not sure how
she
> got it running again, but I wonder if it was still lurking somewhere when
my
> daughter got the system back.
>
> Thanks for the info, Sheila.  I'll pass it along to my daughter.
>
> Anne
>
> "14tonks" <mail.2.14tonks@recursor.net> wrote in message
> news:2isbnjFpnpheU1@uni-berlin.de...
> > If files disappeared from her hard drive, and her A: drive is now
> > inoperative, I would certainly suspect a very nasty pest of some kind,
> > possibly one that rewrites parts of the BIOS.  I think this problem may
be
> > one for the local computer shop.  (If her AV may not be up to date,
> > something tells me she doesn't have a record of her original CMOS
settings
> > either.)  She could try entering setup and checking to see if the A:
drive
> > has simply been disabled there.  If so, re-enabling it may allow her to
> use
> > a rescue boot disk in the A: drive to clean things up.  If essential
> > operating system files were included in those disappearing files, she
may
> > end having to reinstall everything from backup, though, if she has a
> backup,
> > or rebuild from a reformatted disk if she doesn't.
> > -- 
> >
> > Sheila
> > To reply to me, add the prefix real. to my address.
> >
> >
> > "Anne Vasquez" <annevasquez@NOSPAMhotmail.com> wrote in message
> > news:ne6yc.7158$n65.6701@newssvr33.news.prodigy.com...
> > > My daughter is having major problems with her computer, and I told her
> I'd
> > > post a question here, since I know that the folks on SMT know all!
> > >
> > > When she plugged her digital camera into the USB port, she says she
got
> an
> > > unknown error message, and files started disappearing.  She rebooted
and
> > got
> > > a strange-looking screen (green and white instead of the usual colors
in
> a
> > > Windows start-up screen) and the error message:  MPR.exe has caused an
> > error
> > > in MPRSERV.dll.  MPR will now close.  At that point, the computer
shuts
> > > down.  It won't recognize her McAfee rescue disks, and she says it
> doesn't
> > > acknowledge her A: drive at all.  She's used the digital camera many
> times
> > > with no problem, and she's running Windows ME.
> > >
> > > Virus?  Spyware?  Hardware problem?  We're both clueless, although it
> > > wouldn't come as a huge surprise to me if her AV program isn't up to
> date.
> > >
> > > Thanks for any ideas anyone can come up with!
> > >
> > > Anne
> > >
> > >
> >
> >
>
>

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