Re: Computer help



I love replying to myself....  <G>

It's fixed, and I owe a huge vote of thanks to MQ tech support - took an hour and a half of of phone support and fiddling that I NEVER would have figured out on my own! Thanks a million, Carl!!

Anne


annevasquez@xxxxxxxxxxx wrote:
I've really made a mess this time - I can't even get my computer online
now!!  (Disclaimer up front:  please forgive typos and/or posting
errors; I'm using a friend's computer w/o an ergo KB and going through
Google Groups to get here.  I may wear out the backspace key on his KB
before this post is done!!)

Anyway, last night my DD was doing some research for school and
downloaded a "program" for Powerpoint backgrounds, which, of course,
turned out to be a virus.  AVG caught it, although I can't say for sure
whether she ran the .exe file.  I believe the virus was called
something about NewDot.  I ran AVG, Spybot, and AdAware, and deleted
the folder and shortcuts this thing had put on my computer.
When I rebooted, I got a message that the system couldn't find
something to do with NewDot.dll.  (This is where I probably majorly
screwed things up.)  I figured this stinky thing had added stuff to my
registry, and I went into Regedit and took out all entries referring to
NewDot (there were 3 or 4).

When I rebooted again, it said something about being unable to find
Winsock.  When I try to load a browser (I have DSL internet service),
it says, "Windows socket initialization failed."  When I try to load
DocQScribe, it says, "HTTPCLIENT.DLL cannot start.  Check file to
determine the problem."

I have no idea where to start, only that I must have done somethng muy
stupid to the system.  Does anybody have any idea where I can start
looking for a solution?  I'm running Win98SE, BTW.

Thanks so much for any suggestions!

Anne

.



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