Re: Olympus digital recorder info please



Love L.A. wrote:
Hi everyone,

Two of my clients are requesting that I get my computer set up to accept
voice files for transcription.  Both of these clients are fairly high volume
and split their work with me and other MTs.   They are both currently using
my phone-in system.  One of these clients is using an Olympus digital
recorder model 2002; the other has both an Olympus 3000 and 4000 recorder.
Since this is all new to me, I have questions, which I hope someone can help
me with:

1.  What did you have to do to, buy or install in your computer to make this
system work for you?  My computer runs Windows 98.

Originally bought the Olympus digital transcriber years before ExpressScribe and others started including it, .dss format, in their software. Still prefer the Olympus transcriber because the sound is clearer. My old Olympus transcriber is different than the other transcribers as it includes a box attached to the back of the computer in which the keyboard plugs into. ExpressScribe and Bytescribe don't have that kind of setup.

2. What was the approximate cost to you in getting this system up and running?

About $150.00.

3. Did anything have to be done to your doctor's computer so that his/yours are compatible? Since both of these docs already use the Olympus recorder with other MTs, can I assume their computers will be compatible with mine automatically?

No. It is their responsibility to purchase, install, maintain their choice of equipment/software. The software that comes with their digital recorder is not the same software we use for transcribing.

4.  Did you pay the cost to get the doc's computer compatible with yours?
Or is he expected to bear this cost on his end?

The doctor really should be absorbing the costs. It is his equipment, his software. You know, this can get out of hand too if you're working with a lot of people who use a variety of digital formats. I know some people will not agree with me about the physician providing, installing their own equipment/software.

5. How are you sending your finished work back to the doc so that it is encrypted and HIPAA compliant?

E-mail with encrypted documents attached. Am using PGP for encryption (expensive). PGP can be difficult if you use the keys to encrypt. That software is really hard for customers to understand and work with.

6. I have heard that the finished work can be sent either through e-mail or through an FTP server. What are you using and what should I be looking into? One appears to be without cost, the other fairly expensive.

The .dss audio format is very small and you can get by with just e-mail with that format. Save the ftp for large file sizes such as .wave files. I have had casual customers (not MT) who have used software to break apart large wave files and they have sent those segmented files in separate e-mails (as file attachments). It's more work on the customer's part.

7. Were you able to get this system up and running by yourself, or did you have to have someone come in and set it up for you? If so, who do you call? Computer tech? Transcription machine company serviceman? (I'm in Los Angeles)

You can do it yourself. At least I did.

I'm looking for the easiest and least expensive way to go on this whole project (I'm a one-person operation)and would appreciate any information you may have and/or any web sites to visit that may have more information. All I've been able to find online are web sites selling the recorders or transcription packages. Thanks.

ExpressScribe is free, but you don't get a foot pedal unless you pay for it.


Barb


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