Re: Computer problem - stop error on boot up

Which is the same thing as chkdsk from the command prompt, but if she's
having boot trouble, this was the simpler way.

Dani

"Chuck" <clm701@xxxxxxxxxxx> wrote in message
news:11rbd0tcf3fu4e9@xxxxxxxxxxxxxxxxxxxxx
> You can try this from safe mode
>
> 1. Bring up Windows Explorer
> 2. R-click on C: the L-click on Properties
> 3. Click on "Tools"
> 4. On "Error Check Status" click the "Check Now" button.
> 5. On the type of test, select "Thorough"
> 6. Check the box next to "Automatically fix errors"
> 7. Click "Start"
>
> Scan disk will now do a full test of your entire HD, including read &
> write
> tests of each and every sector, it will attempt to fix & recover errors.
> If
> it finds any bad sectors, it will lock them out. This process may take a
> while, but let me know what the results were.
>
>
>
> "Anne Vasquez" <annevasquez@xxxxxxxxxxxxxxxxx> wrote in message
> news:DLgtf.3875$UF3.843@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> One of the computers in my house has run into major problems, and we've
> been fighting with it for about a week now, with no luck in finding the
> problem.
>
> On bootup, we get a stop error with no message to clue us as to what is
> causing it. The code it gives is 0x0000007E (0xC0000005, 0xF7E744D0,
> 0xFC937FC8, 0xFC937CC4), and we get no beep on startup. It will start
> in safe mode, and power seems to be okay.
>
> This is a Compaq Presario model 7596 running WinXP Pro. It refuses to
> restore to an earlier restore date. The truly delightful thing is that
> the system was passed down to us and we have no software for it; no
> restore CD or copy of XP specifically for that system. :-(
>
> I've searched high and low on the web and can't find anything that
> really fits the situation. When I search for the first string of the
> error message, I get all kinds of hits, but most of them seem to pertain
> to a new install of XP or new hardware, neither of which has been done
> to this machine. Adding any other part of the string brings me no hits
> at all. MS Support has been less than helpful, or maybe I just don't
> understand what I'm reading. Compaq Support....well, I won't even go
> there. Device Manager claims all components are working normally.
> Virus and spyware scans come up empty.
>
> I wondered about a BIOS update but can't seem to find out what
> motherboard is in this thing (why they don't print that info on the
> motherboard in such a way that everyday people can find it is beyond me)
> and have also been advised that trying this may not be the best idea for
> someone who isn't a computer tech. (I've done one BIOS update in the
> past on a different system with no problems, but could be I was just
> lucky.)
>
> Anybody have any ideas? I'm considering chucking the system in the
> trash, but its owner might not appreciate it. Maybe it would make a
> good doorstop...
>
> Anne
>
>


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