Re: Computer problem - stop error on boot up

Here is the Microsoft knowledge base article pertaining to your exact error.
I knew I had been to it when I fixed my aunt's computer and had been looking
for it since your post. I tried everything and it ended up being the bad
sector on the hard drive I mention, but you may want to print this out and
try a few of the things and see:

http://support.microsoft.com/?kbid=330182&sd=RMVP

Dani

"Anne Vasquez" <annevasquez@xxxxxxxxxxxxxxxxx> wrote in message
news:DLgtf.3875$UF3.843@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> One of the computers in my house has run into major problems, and we've
> been fighting with it for about a week now, with no luck in finding the
> problem.
>
> On bootup, we get a stop error with no message to clue us as to what is
> causing it. The code it gives is 0x0000007E (0xC0000005, 0xF7E744D0,
> 0xFC937FC8, 0xFC937CC4), and we get no beep on startup. It will start in
> safe mode, and power seems to be okay.
>
> This is a Compaq Presario model 7596 running WinXP Pro. It refuses to
> restore to an earlier restore date. The truly delightful thing is that
> the system was passed down to us and we have no software for it; no
> restore CD or copy of XP specifically for that system. :-(
>
> I've searched high and low on the web and can't find anything that really
> fits the situation. When I search for the first string of the error
> message, I get all kinds of hits, but most of them seem to pertain to a
> new install of XP or new hardware, neither of which has been done to this
> machine. Adding any other part of the string brings me no hits at all.
> MS Support has been less than helpful, or maybe I just don't understand
> what I'm reading. Compaq Support....well, I won't even go there. Device
> Manager claims all components are working normally. Virus and spyware
> scans come up empty.
>
> I wondered about a BIOS update but can't seem to find out what motherboard
> is in this thing (why they don't print that info on the motherboard in
> such a way that everyday people can find it is beyond me) and have also
> been advised that trying this may not be the best idea for someone who
> isn't a computer tech. (I've done one BIOS update in the past on a
> different system with no problems, but could be I was just lucky.)
>
> Anybody have any ideas? I'm considering chucking the system in the trash,
> but its owner might not appreciate it. Maybe it would make a good
> doorstop...
>
> Anne


.

Relevant Pages

  • Re: Computer problem - stop error on boot up
    ... > restore to an earlier restore date. ... Adding any other part of the string brings me no hits ... > motherboard in such a way that everyday people can find it is beyond me) ... > someone who isn't a computer tech. (I've done one BIOS update in the ...
    (sci.med.transcription)
  • Re: Computer problem - stop error on boot up
    ... in safe mode, and power seems to be okay. ... restore to an earlier restore date. ... I wondered about a BIOS update but can't seem to find out what ... motherboard in such a way that everyday people can find it is beyond me) ...
    (sci.med.transcription)
  • Re: Computer problem - stop error on boot up
    ... I just worked on one of my aunt's computers with the exact same problem. ... the motherboard or any other components. ... > restore to an earlier restore date. ... > I wondered about a BIOS update but can't seem to find out what motherboard ...
    (sci.med.transcription)