Re: Computer problem - stop error on boot up

Also, if you want to know your BIOS info, try SANDRA. Free download for home
users. It gives you all sorts of info including your BIOS so you can check
about flashing it.

http://www.sisoftware.net/index.html?dir=&location=pinformation&langx=en&a=

Dani

"Anne Vasquez" <annevasquez@xxxxxxxxxxxxxxxxx> wrote in message
news:DLgtf.3875$UF3.843@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> One of the computers in my house has run into major problems, and we've
> been fighting with it for about a week now, with no luck in finding the
> problem.
>
> On bootup, we get a stop error with no message to clue us as to what is
> causing it. The code it gives is 0x0000007E (0xC0000005, 0xF7E744D0,
> 0xFC937FC8, 0xFC937CC4), and we get no beep on startup. It will start in
> safe mode, and power seems to be okay.
>
> This is a Compaq Presario model 7596 running WinXP Pro. It refuses to
> restore to an earlier restore date. The truly delightful thing is that
> the system was passed down to us and we have no software for it; no
> restore CD or copy of XP specifically for that system. :-(
>
> I've searched high and low on the web and can't find anything that really
> fits the situation. When I search for the first string of the error
> message, I get all kinds of hits, but most of them seem to pertain to a
> new install of XP or new hardware, neither of which has been done to this
> machine. Adding any other part of the string brings me no hits at all.
> MS Support has been less than helpful, or maybe I just don't understand
> what I'm reading. Compaq Support....well, I won't even go there. Device
> Manager claims all components are working normally. Virus and spyware
> scans come up empty.
>
> I wondered about a BIOS update but can't seem to find out what motherboard
> is in this thing (why they don't print that info on the motherboard in
> such a way that everyday people can find it is beyond me) and have also
> been advised that trying this may not be the best idea for someone who
> isn't a computer tech. (I've done one BIOS update in the past on a
> different system with no problems, but could be I was just lucky.)
>
> Anybody have any ideas? I'm considering chucking the system in the trash,
> but its owner might not appreciate it. Maybe it would make a good
> doorstop...
>
> Anne


.

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