Re: Foot pedal issue HELP!!



Thanks Kathy.

Anyone using Start Stop or something similar? Is it possible it is Express
Scribe and maybe I need a different option? I'm willing to pay cause I need
to be making money rather than fiddling around here. So I'm open to all
options/suggestions.

Maureen

"Kathycarp" <kathycarp@xxxxxxxxxxxxx> wrote in message
news:IdadnfdN9Li1RK_ZRVn-og@xxxxxxxxxxxxxx
Maureen, I'm feeling for you here, as I had the exact same trouble, and
for the life of me I cannot remember how I solved the problem, but I
believe it was a simple setting.... go through your ES and see if anything
looks amiss. I'm sorry I can't remember what I did. It might have just
been trial and error, and re-trial, and then it worked for no apparent
reason. That's the way a lot of my issues are solved. <sigh>

--
Kathy
www.ambergriscaye.com/villadelsol
"Maureen" <maureen.galvin@comcastdotnet> wrote in message
news:cuCdnZ37RfriVK_ZnZ2dnUVZ_vednZ2d@xxxxxxxxxxxxxx
I purchased an Infinity foot pedal to work with Express scribe. I ordered
the serial port rather than the USB port which may be my issue. I have a
Sony all-in-one desktop with only USB ports and I use a LAN docking
station to add my printer (serial port not USB) and also to utilize it as
a USB hub. I figured I had the extra available serial port on the docking
station so I might as well just go serial port connection.

Anyway, I have Express Scribe on my computer and laptop. I connected the
foot pedal, but the computer does not recognize the foot pedal and when I
try all the various options in ES, it still wont work. It was
recommended that I make sure I have a gaming driver thing installed and
when I try to do that I get an error message that says "Your gameport or
gameport drivers are not properly configured. Please consult the device
manager." So I fiddled around with that for a couple of hours still with
no solution.

So I broke down and ran to RadioShack and got the serial to USB adapter
that was recommended. When I try to install the driver on my desktop, I
get a Windows error message saying that the installation was interrupted
and do I want to report/not report the incident. It will not let me
install the driver to recognize the USB adapter.

Finally I figure, fine I'll try my laptop and if need be I can run ES on
the laptop and type on my desktop. It lets me install the driver for the
adapter as demonstrated in the installation guide, but it still wont work
in Express Scribe :(

I'm at wits end here. Any ideas?

Maureen





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