Question for the REAL DEAL computer techies

Situation:
I have a DVD drive on my computer. It doesn't work for: (1) Playing a DVD or
(2) Copying a DVD.

I took it to my computer shop (they built the computer). They said I needed
"Roxio". They installed Roxio. The darn program freezes up my computer every
time I launch it. It will not play a DVD, nor will it copy a DVD. I called
the computer shop back and they basically told me I didn't know what I was
doing and to bring it back in and they'd show me. Excuse me. When I launch
the program and click "copy disc" it freezes the computer. When I click on
"play" it freezes the computer. I am so through with them. I'll either
figure this out with your help, or hire someone to come to the house.

Here are a couple of odd messages that I get. When I go to "Display
Properties" and click on "Settings" I get this message:

"The currently selected display driver cannot be used. It was written for a
previous version of Windows, and is no longer compatible with this version
of windows. The system has been started using the default VGA driver."

Any idea how to correct this problem?

Then when I try to play a DVD with the Windows Media Player I get this
message:

Windows Media Player cannot play the DVD because a compatible DVD decoder is
not installed on your computer.

Any idea how to correct this problem?

Thank you in advance for any help.

--
Kathy
www.ambergriscaye.com/villadelsol


.

Relevant Pages

  • Re: Media Player 9 wont Play AVI files
    ... Windows Media Player cannot play the file. ... The file type is not supported by the Player. ... drag a DVD file with a .vob extension from a DVD to the Windows Media Player ...
    (microsoft.public.multimedia.windows.mediaplayer)
  • Re: error C00D1199 cant listen to radio
    ... DivX 3/4/5, 3IVX, and has support for many other codec's. ... If you get this while try to play MPEG-2 video or a DVD then you will want ... message C00D1199 while using Windows Media Player. ... DVD file with a .vob extension from a DVD to the Windows Media Player icon. ...
    (microsoft.public.windowsmedia.player)
  • Re: Media Player 9 wont Play AVI files
    ... Can mplay32.exe still play AVIs on your system... ... What exact version of Windows Media Player are you using? ... to drag a DVD file with a .vob extension from a DVD to the Windows Media ...
    (microsoft.public.multimedia.windows.mediaplayer)
  • Problem with sending a media clip file
    ... Windows Media Player cannot play the file. ... The file type is not supported by the Player. ... DVD file with a .vob extension from a DVD to the Windows Media Player icon. ...
    (microsoft.public.windowsmedia.player)
  • Copyright issues
    ... attempted to play it through Window Media Player. ... This is not a pirated DVD or anything of the like, ... release of the movie, with a widescreen and a fullscreen side. ... Windows Media Player has not been at all helpful in the matter, ...
    (microsoft.public.windowsmedia.player)