Re: Question for the REAL DEAL computer techies

Another rant....

They *built* the dang computer. They *put in* the dang DVD player. Why
didn't they put in the software so I could actually *use* it.

<rant off>

--
Kathy
www.ambergriscaye.com/villadelsol
"Kathycarp" <kathycarp@xxxxxxxxxxxxx> wrote in message
news:beKdnantXPZKGU_ZnZ2dnUVZ_uydnZ2d@xxxxxxxxxxxxxx
Situation:
I have a DVD drive on my computer. It doesn't work for: (1) Playing a DVD
or (2) Copying a DVD.

I took it to my computer shop (they built the computer). They said I
needed "Roxio". They installed Roxio. The darn program freezes up my
computer every time I launch it. It will not play a DVD, nor will it copy
a DVD. I called the computer shop back and they basically told me I didn't
know what I was doing and to bring it back in and they'd show me. Excuse
me. When I launch the program and click "copy disc" it freezes the
computer. When I click on "play" it freezes the computer. I am so through
with them. I'll either figure this out with your help, or hire someone to
come to the house.

Here are a couple of odd messages that I get. When I go to "Display
Properties" and click on "Settings" I get this message:

"The currently selected display driver cannot be used. It was written for
a previous version of Windows, and is no longer compatible with this
version of windows. The system has been started using the default VGA
driver."

Any idea how to correct this problem?

Then when I try to play a DVD with the Windows Media Player I get this
message:

Windows Media Player cannot play the DVD because a compatible DVD decoder
is not installed on your computer.

Any idea how to correct this problem?

Thank you in advance for any help.

--
Kathy
www.ambergriscaye.com/villadelsol



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