Re: flaws in eyeglasses - testing for? Best quality mfgr for Eyeglass optics?
- From: AES <siegman@xxxxxxxxxxxx>
- Date: Sun, 04 May 2008 11:56:51 -0700
In article <nter1494d1g13gbmcb1e9midtlvnm0bq2r@xxxxxxx>,
a_held@xxxxxxxxxxx wrote:
If I decide to bite the bullet and pay the $350+ remake fee myself, is
there another manufacturer anyone knows to be better/more reliable?
Man, at that price, I absolutely would not give in without making a
large ruckus --- maybe a visit to Small Claims Court, maybe a letter
from an attorney, maybe have an independent lab check 'em out, maybe a
strong letter to local Chamber of Commerce, maybe some posts to local
consumer group websites --- or maybe an initial threat to do all of the
above, coupled with a compromise offer to pay an $35 "restocking fee"
for turning in the defective pair and getting a remade pair --- this fee
to be paid ***once a re-made pair that meet specs have been delivered to
you***.
What kind of garbage is this "deliver faulty product, refuse to correct
the defect" approach?!?!?!
.
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