Re: Outfitting a Lab Bench for DIC "Economically"



Interesting and believeable.

In your opinion, why has support become nonexistent?

I have seen this happen several times.

TMT

Gary G wrote:
On 29 Aug 2006 09:32:30 -0700, "Too_Many_Tools"
<too_many_tools@xxxxxxxxx> wrote:

Gary, thanks for contributiing.

Could you comment on the Olympus support situation? You are not the
first person I have heard comment on the deteriorating Olympus support
structure.

Also, do you have any comments on the Nikon offerings?

Thanks

TMT


I don't have Nikon experience other than SLR. So that does not count.
However, many IC companies use Nikon stereo zooms for inspection and
these come up frequently at good prices. They seem to be good units.

I think right now that "Olympus support" is an oxymoron. Oly dumped
all their reps and now control everything from the east. The only way
I have been able to get support is to gripe at M&M (Microscopy Society
of America Conferences). That works. I had software problems with my
DP-70 camera and got it resolved after the conference. However, other
than this, if the system is put together right, it just works and
works. My BX-51 with UPlanAPOs and UPlanFLs all work great for BF,
DF, phase and DIC. The current problem is trying to upgrade to the
newer 8 position universal condenser. No response...no
interest...Nada.

so the key is to find an outlet and get all you want/need at one time
and then hope you got it right. This is about the same situation as
for new Zeiss LMs. IMO, Zeiss is even worse.


Gary Gaugler, Ph.D.
Microtechnics, Inc.
Granite Bay, CA 95746
916.791.8191
gary@microtechnics dot com

.



Relevant Pages

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